Orders of Magnitude, Original Painting Sold

PAYMENT

• When you purchase paintings or prints here on www.sallytrace.com, you are buying directly from me, the artist Sally Trace.
• Pennsylvania, USA residents will pay 6% sales tax. I am not required to collect or remit any other US state sales taxes at this time.
• For my international buyers: VAT, GST, Local Taxes, Duty, Customs or any other import fees imposed by the buyers country are not included and will be the responsibility of the buyer upon delivery. See more about international shipping below.
• You may always write me with any questions.  Thank you very much.

DOMESTIC USA SHIPPING

• Original paintings will be shipped by me from Pennsylvania, USA.  I take great care with wrapping and packaging my paintings for safe shipment.  Domestic shipments will be shipped via FedEx Ground/Home Delivery and will require a street address, or by USPS Priority for smaller paintings.  Signature upon delivery is included for originals. All original paintings are insured for their full value.

• Giclee prints and will be created by and shipped from my printers  fulfillment centers throughout the United States and also in Europe, The UK, Canada and Australia.

INTERNATIONAL SHIPPING

• ***Please note that I have temporarily suspended international shipments for the duration of Coronavirus border restrictions. Please Contact Me if I can be of assistance. I am very eager to resume my international trade and will do so as soon as it appears to be safe and reliable. You may order a commissioned original painting today and I will ship when the time is right.
  
  
• Original paintings will be shipped by me via DHL Express or the United States Postal Service Priority Mail International. All import fees (VAT, GST, Local Taxes, Duty, etc.) will be the responsibility of the buyer upon delivery.  Please check with your local postal service to determine your import fees when buying art directly from the artist.
  
  
•  Giclee prints will be created and shipped to you by my printers international facilities in the USA, Canada, Europe, the UK and Australia. Import taxes may or may not apply for your country, please check with your local postal facility.
  
  
• My shop is set to ship to the following countries: The US 48 States, Canada, Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Ireland, Isle Of Man, Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom, Portugal, Italy. For other shipping destinations, please write to me with your country and postal code, and please include the artworks in which you are interested so I can get a shipping quote. If shipping costs are too high for your country, I can order prints to be shipped as a rolled canvas.

**********Please note that I have temporarily suspended international shipments due to Coronavirus trade restrictions.  I am very eager to resume cross border shipping as soon as it appears to be safe and reliable.

RETURNS

• Original paintings can be returned to me in Pennsylvania, USA. Please contact me within 7 days of receipt and return ship within 14 days. Please use the original packaging and insure the shipment for it's full value. The buyer is responsible for original and return shipping and insurance costs.  Any loss in value due to damage during return shipping will be the responsibility of the buyer.  Returns of original paintings will be subject to a 20% restocking fee.
  
  
  In the event of damage during shipping, please contact me within 7 days and please keep and photograph both the box and the art damage so I can submit my claim with the shipper. Damaged prints will be replaced at no charge. Please keep the box in case the shipper wants to see it. Thank you very much.
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• Giclee prints are custom ordered and made to order by my printers international facilities and I am therefore not able to accept returns or exchanges. Damaged or defective prints will be replaced at no charge to you. Please keep both the art and the shipping boxes and send me photos within 7 days.  You will be asked to send me photos of the art and the shipping box so that I can get your replacement coming to you as quickly as possible.

My Print Store Website

Prints of my art on paper both framed and unframed, canvas, acrylic and metal, and merchandise like pillows, tote bags, phone cases etc. are available in my Pixels Print Store. This is a separate website with international fulfillment centers, a generous return policy and many more international destinations.  You will be purchasing directly from my printer.